Last updated on June 25th, 2021
The Platform Poolin.me pays great attention and uses every endeavor to protect users’ information and privacy, so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how we use it.
Before using our products or services, please read carefully and thoroughly understand this Policy, and pay special attention to the clauses that are in bold type or underlined and in bold type, make sure that You fully understand and agree to them before You start using our products or services. If You have any question, comment or suggestion in connection with any content of this Policy, You can contact us through any of the contact methods officially provided by us. If You do not agree with any term or condition in this Policy, You should promptly stop accessing this Platform.
This Privacy Policy applies to all of the products and/or services offered by the Company and its affiliates, including products and/or services offered on third-party sites. Some special products and/or services may apply to specific Privacy Policy and we will provide explanations for such products and/or services. Such Privacy Policy is an inseparable part of this Privacy Policy and the specific policy shall survive when there’s any inconsistency.
This Privacy Policy doesn’t apply to products and/or services provided by third parties that are integrated or shown on the Company’s Website. Please note that when using third party products and/or services, you may need to provide some personal information and this will apply to the privacy policy of the third party. We will not bear any responsibility for inappropriate use or information disclose of those third parties.
To provide better and more personalized products and/or services, we will collect the following information as you use our products and/or services.
1) When you create an account on the Platform or other platform operated by the Company, you provide us with personal information that includes your phone number, email address and a password.
2) When you are using our mining services, we will collect information like number of miners, hashrate, earnings, wallet address, IP location etc. for the purpose of presenting information to you and for your convenience of management.
3) When you are using other specific products and/or services, for example online activities, gift campaign or others, you may need to provide extra information, including your name, gender, recipient address, company name etc. You do not need to provide such information if not use those specialized products or services.
4) We collect information about your activity in our services. For example, when you are using the help center, we will collect your search record and articles your click and the reviews you post. You have the right not to provide those data, but this may lead to your failure to use those functions.
We may collect the following information while you are using our products and/or services:
1) Your apps, browsers & devices. We collect information about the apps, browsers, and devices you use to use our products and/or services, which helps us provide better features. The information we collect includes device information (hardware model, operating system version, equipment configuration, unique device identifier, IMEI, MAC, IDFA etc.), your location information (location determined by GPS, Bluetooth or WIFI), device connection (browser type, telecom operators, language in use) and device status (sensor data, application list etc.)
2) Server logs. While you are using products and/or services provided by the Company, our servers will collect some information automatically, for example the usage status of our products and services, IP address, URL, browser type, language in use, download information, application installation, and the time, period, date of your usage for our applications.
3) Unique application number. Some products and/or services include a unique application number and the system will automatically send related data of the number and installation information to the Company while you install, activate, update or uninstall such products and/or services.
4) Local caches. We may collect the local caches from your browser or application.
5) Cookies. Cookie is mainly used for the convenience of products and/or services usage and user visit data collection. By using cookie, the Company can provide better services and can also allow us to offer specific services. While you are using our products and/or services, we may send cookie to your devices. When you are using the services provided by third parties that are in cooperation with us, for example advertisement etc., we will also allow cookie application. You can change the setting of browsers to reject cookie usage, but this may result in your failure to use some products or services.
All those data are collected anonymously. At the same time, we use encryption to keep your data private.
For the concern of providing better, more personalized products and/or services, we will collect some personal or other information from third parties that you have given your consent in accordance with the law.
We may use the data for the following purposes:
We use your information to deliver and optimize our products and/or services, like doing market research and providing user supports.
We may also use statistics to analyze the performance of our products and/or services. Meanwhile, we share information publicly to show trends about the general use of our services. The publicized information will not refer to any of your personal information.
We use the information we collect to customize our services for you, like presenting information that is more related to you.
We may combine the information you provide in one service with other information (like personal information) to meet a more personalized demand.
You agree to authorize the Company to share some necessary information with our affiliates, partners to provide you a more personalized experience.
Based on the contents we’ve collected, we will recommend some contents you may be interested in, including but not limited to messages, system push, or other products and/or services information that have get your consent.
We may also use the information to send important notices, for example changes of terms of service for the Company. As those notices are very important between the Company and you, we highly recommend you to receive and read those messages.
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm the Company, our users, or the public.
Whenever you use our products and/or services, we will do our best to ensure you can visit your account smoothly. If the registration information is incorrect, we will try other ways to update or delete the account information (except cases that we need to leave the information for appropriate business and legal reasons). In cases of updating, adjusting or deleting the above-mentioned information, you may be requested to go through authentication to ensure the safety of your account.
We do not share your personal information with companies, organizations, or individuals outside of the Company except in the following cases:
1) Sharing under statutory circumstances: we may share Your personal information externally in accordance with applicable laws and regulations, or as may be necessary for litigation and dispute resolution requirements, or as is required by administrative and judicial authorities.
2) Sharing with explicit consent: after obtaining Your explicit consent, We will share Your personal information with other parties.
3) Sharing subject to Your voluntary choice: We will, in accordance with Your choice, share with the transaction counter-party of the digital assets the necessary information related to the transaction in Your order information, so as to meet Your transactions related to transaction and after-sales services.
4) Sharing with authorized partners: we will share information with our affiliated parties and trusted third parties that help us operate our Platform, carry out business or provide services to You, as long as these parties agree to keep the information strictly confidential; We will share information when We believe that such disclosure of information is appropriate, in compliance with laws, regulations, rules and regulations or orders from courts of law or other competent authorities, implements our Platform strategy, is required for the normal operation of the Platform, is required for related parties to provide services or protect our or any other person’s rights, property or safety.
We will not transfer Your personal information to any company, organization or individual except for under any of the following circumstances:
1) Transfer subject to explicit consent: After obtaining Your explicit consent, We will transfer Your personal information to another party;
2) In the event of the merger, acquisition or bankruptcy liquidation of the Platform, or any other situation involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved therein, We will require the new company or organization holding Your personal information originally held by us to continue abiding by this Policy; otherwise We will require such company or organization or individuals involved to seek Your authorization and consent.
We will only publicly disclose Your personal information under the following circumstances:
1) We may publicly disclose Your personal information with Your explicit consent or based on Your voluntary choice;
2) If We determine that You have violated any of the applicable laws and regulations or seriously violated any of the relevant agreement or rules of the Platform, or in order to protect the personal and property safety of users of the Platform or the public from infringement, We may disclose Your personal information in accordance with the applicable laws and regulations or with Your consent, including relevant violations and measures already taken against You by the Platform.
Under the following circumstances, the sharing, transfer or public disclosure of Your personal information is not subject to Your prior authorization and consent:
1) where state security and/or national defense security are involved;
2) where public security, public health and/or major public interests are involved;
3) Where judicial or administrative enforcement, e.g., criminal investigation, prosecution, trial and sentence enforcement, is involved;
4) Where it is for the purpose of protecting Your or another person’s life, property and/or any other important legal rights and interests, yet it is difficult to obtain the consent of Yours or such person, as the case may be;
5) Where such information is Your personal information that You disclose to the public by Yourself; and
6) Where such information is Your personal information that is collected from legally disclosed information, such as legal news reports and government information disclosures, inter alia.
Please be aware that in accordance with the applicable laws, if We adopt technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot restore such personal information to its status prior to our processing, then the sharing, transfer or public disclosure of such personal data so processed shall not be subject to notification to You or consent by You.
You can access and manage Your information in any of the following ways:
You have the right to obtain a copy of Your personal data upon Your request, and to determine whether the information we have about You is accurate and up-to-date. If any of Your personal data is not accurate, You can request to update Your information. You can also request for the deletion of Your personal data, provided, however, we may reject Your deletion request in some cases, e.g., where such rejection is required by law or for other legal purposes. For data access, correction or deletion requests, please contact us according to the contact information under Article 9 hereof.
In response to application for access to or correction or deletion of data, we will verify the identity of the applicant to ensure that such applicant is legally entitled to make such application. Although our goal is to respond to such application on a gratuitous basis, we reserve the right to charge You a reasonable fee if Your request is repeated or onerous.
The fulfillment of each business function is subject to certain basic personal information (see Part I of this Privacy Policy). Furthermore, You can contact us through the contact information under Article 9 to grant or withdraw Your authorization.
When You withdraw Your consent, We will no longer process the corresponding personal information. However, Your decision to withdraw Your consent will not affect the existing personal information processing based on Your authorization.
You can contact us through the contact information under Article 9 hereof to apply for cancellation of Your account. After You voluntarily cancel Your account, We will stop providing You with products or services, and delete Your personal information or anonymize it in accordance with the requirements of applicable laws.
You can contact us through the contact information under Article 9 hereof to apply for cancellation of Your account. After You voluntarily cancel Your account, We will stop providing You with products or services, and delete Your personal information or anonymize it in accordance with the requirements of applicable laws.
To ensure safety, You may need to provide a written request or prove Your identity in other ways. We may ask You to verify Your identity before processing Your request.
We will reply within fifteen (15) days. If You are not satisfied with our reply, You can also initiate a complaint through the contact information provided by us.
In principle, We do not charge any fee on Your reasonable requests, provided, however, We may charge a certain fee on Your repeated requests or requests that exceed reasonable limits, based on the actual circumstances. We may reject requests involving information that is not directly related to Your identity, unjustified repeated information, or requests that require too many technical means (e.g. to develop new systems or fundamentally change existing practices), requests that pose risks to any other person's legitimate rights and interests, or are unrealistic.
Under the following circumstances, We will not be able to respond to Your request in accordance with applicable laws and regulations:
1) where state security and/or national defense security are involved;
2) where public security, public health and/or major public interests are involved;
3) Where judicial or administrative enforcement, e.g., criminal investigation, prosecution, trial and sentence enforcement, is involved;
4) Where there is sufficient evidence proving that the owner of such personal information has subjective malice or abuse of power;
5) Where response to Your request would cause serious damage to the legitimate rights and interests of You or any other individual or organization;
6) Where any trade secret is involved.
If we find out or suspect that a user is less than fourteen (14) years old, we will ask the user to close his/her account and will not allow the user to continue using the products and services of the Platform. We will delete the relevant information of such users as soon as possible. If You know that any person who is under the age of fourteen (14) uses our services, please notify us so that we can adopt actions to prevent such user from accessing our products or services.
For minors who have reached the age of fourteen (14) but are less than eighteen(18) years old, We expect their parents or guardians to guide such minors in using our services. We will protect the confidentiality and security of such minors' information in accordance with relevant state laws and regulations.
If You are a minor, it is recommended that Your parents or guardians read this Policy and use our services or provide us with Your information subject to the consent of Your parents or guardian. If we collect Your information with the consent of Your parents or guardians, we will only use or disclose such information when it is permitted by law, expressly approved by Your parents or guardian or is necessary for protecting Your rights and interests. If Your parents or guardian disagrees with Your use of our services or Your providing us with information in accordance with this Policy, please stop using our services promptly and inform us in time so that we can take corresponding measures.
If You are the parent or guardian of a minor, please contact us through the contact information hereunder when You have any questions in connection with our processing of the information of the minor of whom You are a parent or guardian.
All the Company’s products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We change this Privacy Policy from time to time. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
1) If You have any requirement and opinion, You can contact us by e-mail at [email protected], which is the only valid and official e-mail address through which We communicate with You. Therefore, We are not responsible for any act or omission that arises due to Your failure to use a valid way of contact.
2) We will publish announcements and information exclusively through the effective contact information on this Platform or post announcements on this Platform, so We are not responsible for any losses arising from Your trust in information that is not obtained through the aforementioned methods.
3) If You have any question about our Privacy Policy, please feel free to contact us at any time.